Amex Business Blueprint™

The loan feature works (usually)...but if you have business credit cards w/ AmEx, looking at their balances and transactions in this app sucks. And if you normally use the AmEx app for personal cards and think you'll use Blueprint to manage and pay your business ones, think again - only a limited number of transactions can be seen and you can't make payments at all! It's a frustrating mess for anything but getting a new loan. You wind up back to switching biz/personal in the AmEx app in the end.

The first loan application was pretty much seamless and the app was very helpful at the time. However, the app is useless now under K Servicing. After calling numerous times (and it's almost impossible to get through), sign in issues for the app have not been resolved. Also, not only is the second loan process taking much longer, but trying to change primary bank accounts has been a nightmare and still the issue had not been resolved. Disheartening.

Not being able to use biometrics to login makes this app essentially useless. It needs you to enter the password manually and then authenticate again via a code sent to your email. It's much easier to use the web browser to login instead. Additionally, I'm still able to track all my spending on the business credit cards in the main Amex app... this app allows to track my business checking account. But, I'd rather have all tracking in one place with added functionality in the primary app!