Aetna International

141 reviews
Content rating
Everyone
10K+
Downloads
Content rating
Everyone
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About this app

The Aetna International Mobile app helps you stay on top of your health care anytime, anywhere, in one easy place. Easily access your benefits using the same log in as the Aetna International member website. With just a few taps, you'll have secure access to your benefits information and be able to:
• Access your ID card
• Submit, update and track claims
• View Explanation of Benefits (EOBs) for completed claims
• Find in-network providers worldwide
• Manage reimbursement sent directly to you
• Pre-trip consultation and support services
• View your policy details and plan information
Manage your health. Submit claims, find health care & view policy information.
Updated on
Oct 8, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • No data collected
    Learn more about how developers declare collection
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

136 reviews
A Google user
February 3, 2020
Worked well for a while, then over the last few weeks, it constantly says, "please check your internet connection" whenever I try to log in, even though my connection is fine. Very frustrating. Old review: Works well. Super easy to submit a claim. Gave 4 stars because it says it require access to my location, which makes no sense.
25 people found this review helpful
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Laura Robinson
May 15, 2026
had to return to Aetna (not my choice). I see the app works no better now than when i was on Aetna on(2021). i cant even sign in to the app. clearly they have no one employed in this area. too bad since everyone does everything by phone. Updated 9/15/21--i can now take pictures, but as I fill out the summary of treatment it tells me I need to correct the address and that I cant use special characters. There are no special characters being used other than a number. What is the point of this app??
6 people found this review helpful
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Yuriy Nagaev
August 24, 2022
You have to have a lot of patient to use the app. To start working the app requests an access to all data on your smartphone including locations, camera, documents, photo, calendars. Even if you grand all the permissions, no one related functions works fine. It cannot show nearest hospital, maps crash, camera shows nothing, and etc.
15 people found this review helpful
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What’s new

We've made improvements to enhance performance and reliability, along with updates to provide a smoother, more seamless experience.
Content rating
Everyone
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App support

About the developer
Aetna Inc.
mobiledevelopment@aetna.com
151 Farmington Ave Hartford, CT 06156 United States
+1 630-200-5200

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